Our Guarantee
The Fresh Roast Promise
Freshness is not a marketing word to us — it is a written promise. Every order is roasted to order and dispatched within 48 hours, with the roast date printed on the bag.
1 · Roasted to order
We do not roast to a warehouse. When you order, we roast — in small batches, to a documented profile for that origin.
2 · Dispatched within 48h
Your coffee leaves us within 48 hours of roasting, at its aromatic peak, never sitting on a shelf.
3 · Roast date on every bag
No hidden “best before” games. You see exactly when your coffee was roasted, every time.
Why freshness changes everything
Roasted coffee begins to lose its most delicate aromatics within days, and its character fades over weeks. Mass-market coffee is often roasted months before it is opened. By roasting to order and shipping fast, we deliver the sweetness, aroma and clarity that only genuinely fresh coffee can offer. Store your bag sealed and away from light, grind just before brewing, and you will taste the difference in the first cup.
Not perfectly fresh? We will make it right.
If your coffee arrives and it is not everything we promised, message us on WhatsApp within 14 days and we will replace it or refund you. That is the Coffee Vibes guarantee.
Ask us anything on WhatsApp